HVAC Maintenance Technician
Full Time • Buffalo
Replies within 24 hours
With over 90 years of continuously servicing the Western New York/ Buffalo region we’ve grown a strong base of loyal clients through delivery of market leading services at the best possible value. This approach allows Zenner & Ritter, Inc. to maintain healthy operations even the leanest times. Our goal is to offer careers, not just “jobs”.
Let’s Get Right to the Good Part: What We Offer
- Competitive Pay ($16-21/hr, Depends on Experience) and a great team to work with!
- Company supplied truck
- Access to Health, Vision, & Dental, Employee Assistance Program, and “Work Perks” Discounts and Health & Wellness within 1 month of starting.
- Learn new technology, our best-in-class software for our team, integrated on iPhones & iPads
- PTO, (upon eligibility), 6 paid holidays, (after 90 days), Aflac, (60 days), 401k, (1 year)
- Best-in-Industry training, as well as opportunities for advancement.
- Techs may be eligible for commissions on certain sales.
We’re Looking for an HVAC Maintenance Technician
Looking to get into the HVAC industry?
Are you mechanically inclined?
Want the opportunity to learn more?
Can you communicate well with customers?
Who We Are
Zenner & Ritter is Western New York's largest residential home services provider. We are a third generation, family-owned company delivering heating, cooling, plumbing, and backup power solutions throughout the region. Our mission is to deliver prompt, professional, and personal home service experiences.
Why We Need You!
Because we offer top-of-the-line products and services, we need a top-of-the-line HVAC technician who genuinely cares about the customer and looks at this opportunity as not just a job but a career.
The Big Task
You will diagnose and repair heating and cooling systems and lead customers to informed and confident buying decisions. This role provides opportunity for advancing to technical sales, and system installations opportunities. Additionally, we cross-train our maintenance technicians to work on tankless water heaters and automatic standby generators.
Key Sub Tasks
- Maintain communication with dispatch, your manager, the parts department and the installation team.
- Keep your truck inventory up to date.
- Properly complete calls using the iPad (paperwork if needed).
- You will need to be on call occasionally.
- Maintain a clean and professional appearance so you don’t scare customers away.
- Because you will be driving our trucks, we need you to have and maintain a clean driving record.
- Maintaining proper certifications for handling refrigerants
- Participate in training so that you grow and develop as a professional.
Desired Skills and Experience
If you can achieve the above and you find it fun and challenging, then this may be the opportunity for you. This position requires mechanical ability, a customer-centered attitude, and an interest in advancement.
Note: flexible and part-time roles also available. Part Time benefits will differ.
Zenner & Ritter is one of Western New York's largest residential home services providers with locations in Lancaster and Buffalo.
Equal Opportunity Employer
Compensation: $16.00 - $21.00 per hour
About Zenner & Ritter
Zenner & Ritter traces its roots to the late 1920’s when Charles H. Ritter and his brother, Arthur Ritter, went door-to-door offering to clean coal dust out of duct work and furnaces. Bill Zenner, joined the business as Charles’ business partner though shortly after, he left to manage a local hardware store. At that time, the company was well-known as Zenner & Ritter and has kept both names ever since.
Charles H. Ritter grew the company from its humble beginnings into a well-known Buffalo-area heating and cooling business. His son, Charles C. Ritter assumed leadership of the business in the mid 1980’s. For nearly 30 years, Charles C. Ritter was the driving force behind the business filling the company and its employees with his own unique combination of expressive communication and efficient service
Sadly, Charles C. Ritter passed away in 2010 leaving Zenner & Ritter in the capable hands of his wife, Barbara Ritter. Today, Barbara and her son Brian Ritter lead what is now the largest residential heating and cooling company in Western NY. To serve the wider needs of its customers, the company recently launched a new residential plumbing division. And to stay in front of the available technology, the company is also growing a green products division which will offer products and services including geothermal heating and cooling, solar heat, and combined micro heat and power systems. Under Barbara and Brian’s leadership, the company continues to evolve, but will always remain committed to providing the best prices and the friendliest service anywhere!
*** NOW HIRING ***
Zenner & Ritter, Inc. is continuing to grow after over 90 years of operations and is looking to applicants interested in CAREERS, not just a “job.” Our services include heating, air conditioning, plumbing, generator systems, indoor air quality, energy services, mitigation, ductless systems, electrical and more. We are also seeking applicants for management positions, our accounting group, inside and outside sales, customer service staff and other roles to contribute to a winning team. Full-time, part-time and flexible shift scheduling is available.
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